Cookies Policy
Last updated June 22, 2026
This Cookies Policy explains how Healthcare Abroad uses cookies and similar technologies when you visit our websites or use our online services, including our secure patient platform. It applies to users in the European Union and the United Kingdom.
This policy should be read alongside our Privacy Policy, which explains how we process personal data more generally.
1. WHAT ARE COOKIES?
Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They help websites function properly, improve user experience, and provide information to website operators.
Cookies may be:
- Session cookies – deleted when you close your browser
- Persistent cookies – stored on your device for a set period
We may also use similar technologies such as pixels or local storage.
2. LEGAL BASIS
Cookies are regulated under:
- the EU ePrivacy Directive, and
- the UK Privacy and Electronic Communications Regulations (PECR).
Where cookies involve the processing of personal data, such processing is subject to:
- the EU General Data Protection Regulation (GDPR), or
- the UK GDPR, where the processing relates to individuals located in the United Kingdom.
We only place non-essential cookies with your consent.
3. TYPES OF COOKIES WE USE
3.1 Strictly necessary cookies
These cookies are essential for the website to function and cannot be switched off. They are used for purposes such as:
- security
- load balancing
- session management
- form submission and navigation
Legal basis: Necessary for the operation of the website
Consent required: No
3.2 Analytics and performance cookies
These cookies help us understand how visitors use our website so we can improve functionality and user experience. Information collected is aggregated and does not directly identify you.
Examples include:
- pages visited
- time spent on pages
- error monitoring
- performance metrics
Legal basis: Consent
Consent required: Yes
3.3 Functional cookies
These cookies enable enhanced functionality and personalisation, such as remembering preferences or settings.
Legal basis: Consent
Consent required: Yes
3.4 Marketing cookies
We do not use cookies to track users for behavioural advertising based on health or medical information.
If marketing cookies are introduced in the future, they will only be used with your explicit consent and clearly described in this policy.
4. THIRD-PARTY COOKIES
Some cookies may be placed by third-party service providers that support website functionality or analytics. These providers process data in accordance with their own privacy policies and applicable data protection law.
We do not permit third parties to use cookies for independent marketing or profiling purposes on our websites.
5. MANAGING YOUR COOKIE PREFERENCES
When you first visit our website, you will be presented with a cookie banner allowing you to:
- accept all cookies
- reject non-essential cookies
- manage cookie preferences
You can update or withdraw your consent at any time using the cookie settings available on our website.
You can also control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Cookies are not used to store or process medical or clinical information.
Your cookie preferences are stored on your device and may also be recorded to ensure your choices are respected across sessions.
6. HOW LONG COOKIES ARE STORED
Cookie retention periods vary depending on their purpose.
Some cookies are deleted automatically when you close your browser, while others remain for a defined period or until you withdraw consent.
7. CHANGES TO THIS COOKIES POLICY
We may update this Cookies Policy from time to time to reflect changes in law, technology, or how we use cookies. Updates will be published on this page, and significant changes may be highlighted via the website.
8. CONTACT
If you have questions about our use of cookies or how we process personal data, please contact:
Email: dpo@healthcareabroad.com
Further information about how we handle personal data is available in our Privacy Policy.