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Terms of Use

Last updated June 22, 2026

1. Acceptance of Terms

By accessing or using this website, you acknowledge that these Terms of Use apply to your use of the website.


Acceptance of terms relating to patient services occurs at the point you submit a patient intake or consent form.


If you do not agree, you must stop using the website.


These Terms apply to visitors and users located in:

  1. Ireland (EU GDPR)
  2. The United Kingdom (UK GDPR)


Each user is protected under the jurisdiction applicable to their residence.


2. No Medical Advice

Healthcare Abroad does not provide medical advice.


All medical decisions must be made in consultation with qualified healthcare professionals.


Nothing on this website, and nothing communicated by our staff, should be considered:

  1. diagnosis
  2. clinical assessment
  3. medical opinion
  4. medical recommendation


Use of this site does not create any doctor-patient or clinical relationship.


3. Nature of Our Services

Healthcare Abroad facilitates:

  1. communication with hospitals
  2. coordination of logistics
  3. assistance with administrative processes
  4. support before, during, and after treatment abroad


We are not a healthcare provider and:

  1. do not deliver medical treatment
  2. do not guarantee clinical outcomes
  3. do not replace medical professionals


All clinical decisions are made solely by licensed healthcare providers.


4. Use of the Website

You agree not to:

  1. submit unlawful, abusive, defamatory, or harmful content
  2. disrupt the website or affect its operation
  3. attempt to gain unauthorised access to systems
  4. upload harmful software or code
  5. misrepresent your identity


If an account is required, you must:

  1. keep login details confidential
  2. ensure all use of your account complies with these Terms
  3. notify us immediately of unauthorised access


We may suspend or terminate access where reasonably necessary to protect our systems, users, or compliance obligations.


5. Third-Party Links

This website may contain links to third-party websites or services.


Healthcare Abroad:

  1. does not endorse third-party content
  2. is not responsible for their practices or accuracy
  3. is not liable for any loss or damage arising from their use


Use of third-party websites is at your own risk and subject to their terms.


6. Information You Submit

If you submit information via the website (forms, enquiries, or uploaded documents):

  1. You grant Healthcare Abroad the rights necessary to receive, review, and process the information solely for the purposes of responding to your enquiry or coordinating treatment.
  2. Information containing personal or medical data will be handled in accordance with our Privacy Policy.
  3. Non-personal submissions (e.g., suggestions or feedback) may be used for any purpose without compensation.


Nothing in this clause overrides your GDPR/UK GDPR rights.


7. Use of Data and Service Providers

To coordinate your care, we may work with:

  1. authorised hospitals
  2. medical specialists
  3. administrative partners
  4. secure document or imaging providers
  5. logistics and support partners


We do not publicly list system names or technical vendors for security and confidentiality reasons.


All processing of personal and medical data is governed by our Privacy Policy.


8. Security and Transmission

We take appropriate measures to protect information; however:

  1. internet transmission is never completely secure
  2. we cannot guarantee error-free or uninterrupted operation
  3. we are not liable for delays, interruptions, or technical issues beyond our control


You are responsible for ensuring your own device security.


9. Geographic Scope

Healthcare Abroad operates in Ireland with services available to users in Ireland and the UK.


Users accessing the website from other jurisdictions do so at their own risk and are responsible for compliance with local laws.


This website is not intended for use by children unless access is required to facilitate healthcare services with appropriate authorisation.


10. Disclaimers and Limitation of Liability

Healthcare Abroad is not responsible for:

  1. reliance on information found on this website
  2. decisions made without medical consultation
  3. loss, injury, or damage arising from website use
  4. third-party actions, services, or delays
  5. travel or accommodation disruptions not arranged by us


To the fullest extent permitted by law:

  1. we exclude liability for indirect, incidental, or consequential damages
  2. our liability is limited to the maximum extent permitted under Irish and UK law


Nothing in these Terms limits rights you hold under GDPR / UK GDPR.


11. Disputes and Governing Law

These Terms are governed by the laws of:

  1. Ireland, for Irish residents
  2. The United Kingdom, for UK residents


Courts in the applicable jurisdiction will have exclusive authority.


If any part of these Terms is invalid, the remaining sections remain in effect.


12. Entire Agreement

These Terms, together with the Privacy Policy and Cookie Policy, form the entire agreement between you and Healthcare Abroad regarding website use.


13. Changes to These Terms

Healthcare Abroad may update these Terms at any time.


Changes take effect when posted on the website.


Continued website use constitutes acceptance of updated Terms.


14. Terms of Services (Patient Support Services)

Healthcare Abroad offers patient support services at our discretion.


Patients using our services agree to:

  1. coordinate accommodation bookings through Healthcare Abroad
  2. confirm travel dates and times with our team before booking flights
  3. engage respectfully with staff and partner facilities (zero-tolerance policy for abusive behaviour)


Healthcare Abroad may withdraw services at any time for any reason.


Patient support services are provided at Healthcare Abroad’s discretion and subject to availability, clinical suitability, and operational considerations.


If a patient chooses not to travel after GP costs have been incurred, they may be responsible for GP-related fees.


Certain third parties may support treatment coordination (e.g., hotels, logistics partners, authorised imaging providers).


We only work with trusted partners operating under appropriate safeguards.


15. Contact Information

For questions about these Terms or to raise an issue, contact: dpo@healthcareabroad.com